Customer Service Information
Delivery Areas
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Melbourne
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Sydney
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Book a consultation
Thanks for your interest in Lug+Carrie!
This is a no-obligation call where you can find out more about our subscription, ask questions about electric bikes, or discuss a set up that would work best for you. You can even sign-up if you’re ready.
All you need to do is provide a few contact details, pick the time that works best for you, and we’ll be in touch.
Book a test ride
There's no better way to get a feel for our Lug+Carrie bikes than to ride one!
Our test rides include a short consultation to get you set up on the perfect bike, then we make sure you and your kidsare comfortable before you set off.
Simply provide a few contact details, select your location, then pick the time that works best for you.
We’ll have the bike ready for you when you arrive, just don't forget to bring a helmet if you've got one!
Self Checkout
Do you love the bike you’ve created for yourself? Are you ready to discover Daily Life. Done Better?
Let’s get started today!
You can complete your Lug+Carrie application online, by providing us with some contact information.
Then;
- We’ll review your application
- You’ll pay a deposit
- Book a delivery date
- 45 minute handover experience and orientation
- Ride into the sunset
Our review typically takes a day to complete.
Ready?
Email My Configuration
Do you love the bike you’ve created and want to share it with others? Or just want to think about things for a bit?
Provide a few contact details, and we’ll email your configuration to you.
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